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BALL AI METRICS™

Privacy Policy

This Privacy Policy explains how BAM™, BAMToolz™, BAM Scan™, BAM AI™, BAM Hub™, and related Ball AI Metrics™ services are intended to handle information.

Information You Provide

BAMToolz™ may process information you enter, upload, scan, or submit, including equipment photos, machine labels, technician notes, support questions, contact information, and facility workflow details.

Equipment & Facility Data

Machine data, serial numbers, repair history, manuals, parts information, scan records, and technician notes are intended to remain protected inside BAM Hub™ and controlled by authorized facility users.

AI Processing

BAM AI™ may analyze submitted text, images, equipment information, and technician questions to provide maintenance support, documentation assistance, and workflow guidance.

No Public Machine Memory

Public-facing pages should not expose stored machine history or facility records. Secure machine memory belongs behind BAM Hub™ access controls.

Data Security Direction

Future versions are intended to support login, company accounts, user roles, facility permissions, RFID or badge access, and protected data separation between organizations.

Support Contact

When you contact support, the information you provide may be used to respond to your request, improve the product, troubleshoot issues, or evaluate partnership opportunities.

Development Notice

BAMToolz™ is under active development. Privacy features, security controls, integrations, and data handling practices may evolve as the platform grows.

Contact

For privacy, support, or data questions contact BAMToolzsupport@gmail.com